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Acquisition
Zendesk Acquires Klaus To Elevate Ai-driven Quality Management

Zendesk Acquires Klaus to Elevate AI-Driven Quality Management

The acquisition which includes Tymeshift, enhances Zendesk's WEM offerings with cutting-edge quality control tech.

February 15, 2024

Artificial Intelligence Startups Technology
Zendesk-Latam

Zendesk introduces CX Inteligente, its collaborative customer service model with OpenAI

Zendesk unveils Smart CX with OpenAI, enhancing customer service in Latin America, aligning with growing AI investment trends in the...

August 11, 2023